Know the Passwords

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By Sheri LeClair Banitt

Yes, really, you need to know the passwords. There is no way around the paperwork when a spouse dies and you need to change accounts, bills, ownership papers, service agreements, and subscriptions. Some of these will be easier to accomplish than others.

Maybe you have a joint checking account and both names are on the mortgage. But you’re still going to need the passwords to get online and see balances to update things.

For a boomer widow like me, you likely have the utility bills in his name. You need to change them so if you ever have a service issue, you will be able to call for help, and they will be able to speak to you instead of the deceased account owner. It is exhausting to explain your story over and over again to each customer service rep as your work your way through your life’s paperwork.

You should have all the passwords located in a secure place that you and your spouse have access to. You should list all the monthly bills, the website/email addresses and your account numbers. Each of you should understand who pays for what and what to do if that one is ill or passes away.

Knowing the passwords to all of each other’s stuff will make it easier to step in if one of you goes missing. Knowing the passwords means you talked about all the things that make life convenient and comfortable. Knowing the passwords means you trust each other and share the important things.

I am fortunate because I know the passwords. In the most difficult time of my life, I have the key to convenience and comfort. This helps as I work through my fresh grief and begin to walk alone.

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